This privacy policy will explain how Trillium Engineering Group Limited (Trillium) uses the personal data we collect from you when you use our website.

Topics:

 · What data do we collect?

· How do we collect your data?

· How will we use your data?

· How do we store your data?

· Marketing

· What are your data protection rights?

· What are cookies?

· What type of cookies do we use?

· How to manage your cookies

· Privacy policies of other websites

· Changes to our privacy policy

· How to contact us

· How to contact the appropriate authorities

What data do we collect?

Trillium collects the following data:

· Personal identification information (Name, email address, phone number, etc.,)

· Any information you send to use via our contact link.

How do we collect your data?

You directly provide Trillium with most of the data we collect.  We collect data and process data when you:

· Voluntarily send us a message via email or the contact submission form on our website.

· Use or view our website via your browser’s cookies.

How will we use your data?

Trillium collects your data so that we can:

· Manage your account details.

· Email you with marketing information

· Customer support

How do we store your data?

Trillium securely stores your data on a secure cloud server with limited access by authorised personnel only.  Trillium will keep your personal data for as long as necessary to provide our service and support to you.

Marketing

Trillium would like to send you information about our services periodically.  If you have agreed to receive marketing, you may always opt out at a later date.  You have the right at any time to stop Trillium from contacting you for marketing purposes.

What are your data protection rights?

Trillium would like to make sure you are fully aware of all of your data protection rights.  Every user is entitled to the following:

The right to access – You have the right to request Trillium for copies of your personal data.  We may charge you a small fee for this service.

The right to rectification – You have the right to request that Trillium correct any information you believe is inaccurate.  You also have the right to request Trillium to complete information you believe is incomplete.

The right to erasure – You have the right to request that Trillium erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Trillium restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Trillium processing your personal data, under certain conditions.

The right to data portability – You have the right to request that Trillium transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email: contact@trilliumeng.uk

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log Information and visitor behaviour information.  When you visit our websites, we may collect information from you automatically through cookies or similar technology.  For further information, visit allaboutcookies.org

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Trillium uses these cookies so that we recognize you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  A mix of first-party and third-party cookies are used.

Advertising – Trillium uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, devise, and your IP address.  Trillium sometimes shares some limited aspects of this data with third parties for advertising purposes.  We may also share online data collected through cookies with our advertising partners.  This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Trillium ‘s website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Trillium keeps its privacy policy under regular review and places any updates on this webpage.  This privacy policy was last updated on 2nd January 2025.

How to contact us

If you have any questions about Trillium’s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us here.

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that Trillium has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (https://ico.org.uk)